Frequently Asked Questions
Everything you need to know about bringing nature into your home.
How do you ensure my plants and flowers arrive fresh?
We use specialized climate-controlled packaging and express shipping to ensure every botanical arrangement arrives in peak condition. Each plant is secured to prevent movement during transit.
What is your policy on returns for live products?
Due to the perishable nature of our products, we do not accept returns. However, if your order arrives damaged or unhealthy, please contact us within 24 hours with a photo for a full replacement or refund.
Do you offer international shipping?
Currently, we only ship within the continental United States to ensure our plants stay fresh and comply with agricultural transport regulations.
Will my plant look exactly like the one in the photo?
While we strive for consistency, live plants are unique individuals. Variations in height, leaf shape, and color are natural, but we guarantee the quality and species will match your order.
How can I track my delivery?
Once your order is processed, you will receive an email with a tracking number and a link to monitor your shipment's journey from our greenhouse to your door.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay for a secure checkout experience.